Privacy Policy

Introduction

Welcome to Retailtainment.com.au. Retailtainment Pty Ltd ACN 676 155 525 respects your privacy and are committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This policy outlines our practices regarding the collection, use, and disclosure of your information through your use of our website.

Information We Collect

Personal Information: This includes your name, email address, contact details, and any other information you provide when you register, fill out forms on our site, or interact with us in any other digital channel.

We automatically collect information about your interactions with our website, including IP addresses, browser type, device information, and pages visited.

How We Use Your Information

To provide our services: We use your information to process your requests, manage your account, and provide you with customer support.
To improve our website: We analyse usage information to understand how our services are used and to make improvements.
To communicate with you: We use your contact information to send you updates about your account and inform you about new services or changes.
To tailor our marketing to you: We use your information to tailor products or marketing strategies to better meet your needs.
To run our business: We use your information in our internal administration.

Transfer of personal information overseas

Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia, including in USA and Europe.

Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.

How We Share Your Information

Service Providers: We may share your information with service providers who assist us in our operations (examples include but are not limited to professional service advisors, technology platforms, CRM, Email service, SMS service, hosting, analytics) under strict confidentiality agreements.

Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal proceedings or to protect the rights, property, or safety of our website, users, or others.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. We ensure we only work with recognised and reputable third-party service providers and technology providers that maintain highest levels of security.

However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.

Your Rights

Access and Correction: You have the right to access the personal information we hold about you and to request corrections if needed.

Complaints: If you have concerns about how we handle your personal information, you may contact us at [email protected]. You also have the right to lodge a complaint with the Australian Information Commissioner.